**Brianmotorland Privacy Policy**
Brianmotorland (Pty) Ltd (“Brianmotorland”)

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**Introduction**
For purposes of this Statement:
– “Applicable Laws” means all laws and regulations that Brianmotorland is required to comply with.
– “Client” or “you” means any prospective, new, or existing client of Brianmotorland and its subsidiaries.
– “Brianmotorland” or “we” or “us” means Brianmotorland (Pty) Ltd and its direct and indirect subsidiaries.

This statement sets out how your personal information will be used by Brianmotorland and applies to any information, including personal and special personal information, you provide to Brianmotorland or which Brianmotorland may collect from third parties.

It is important that you read this statement carefully before submitting any personal information to Brianmotorland. By submitting any personal information to Brianmotorland, you provide consent to the processing of your personal information as set out in this statement.

The provisions of this statement are subject to mandatory, unalterable provisions of Applicable Laws. Please do not submit any personal information to Brianmotorland if you do not agree to any of the provisions of this statement. If you do not consent to the provisions of this statement, or parts of the statement, Brianmotorland may not be able to provide its products and services to you.

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**How to Contact Us**
If you have any comments or questions about this statement, please contact the Brianmotorland Information Officer at info@brianmotorland.co.za

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**Amendment of This Statement**
We may amend this statement from time to time for any of the following reasons:
1. To provide for the introduction of new systems, methods of operation, services, products, or facilities.
2. To comply with changes to any legal or regulatory requirements.
3. To ensure that our statement is clearer and/or more favorable to you.
4. To rectify any mistake that may be discovered from time to time.
5. For any other reason which Brianmotorland, in its sole discretion, may deem reasonable or necessary.

Any such amendment will come into effect and become part of any agreement you have with Brianmotorland when notice is given to you of the change by publication on our website. It is your responsibility to check the website often.

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**Privacy and Indemnity**
Brianmotorland takes your privacy and the protection of your personal information very seriously. We will only use your personal information in accordance with this statement and applicable data protection legislation. It is important that you take all necessary and appropriate steps to protect your personal information yourself (for example, by ensuring that all passwords and access codes are kept secure).

We have implemented reasonable technical and operational measures to keep your personal information secure. You hereby indemnify and hold Brianmotorland harmless from any loss, damages, or injury that you may incur as a result of any unintentional disclosures of your personal information to unauthorized persons or the provision of incorrect or incomplete personal information to Brianmotorland.

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**Information Which We May Collect About You**
We may collect the following information about you:
– Personal details such as your name, address, contact details, date of birth, place of birth, identity number, passport number, bank details, employment details, income tax number, VAT registration number, and financial information.
– Records of correspondence or enquiries from you or anyone acting on your behalf.
– Details of transactions you carry out with us, including contracts of sale and purchase agreements.
– Your credit history, where you have applied for credit or where we have agreed to arrange credit for you.
– Details as reflected in your motor vehicle service record booklet.
– Sensitive or special categories of personal information, including biometric information such as images, fingerprints, and voiceprints.
– Additional personal information required to meet our legal or regulatory obligations.

Where you provide us with the personal information of third parties, you should inform the third party that you need to disclose their details to us. We will process their personal information in accordance with this statement.

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**How We Collect Information**
You may provide personal information to us either directly or indirectly (through an agent acting on your behalf), by completing an application form, or requesting further information about our vehicles, services, and/or offerings, whether in writing, through our websites, over the telephone, via CCTV cameras, digital recordings, or any other means.

We may also collect your personal information from your appointed agent, any regulator, or other third party that may hold such information. In instances where you have applied for credit or where we have agreed to arrange credit for you, we may conduct searches at credit bureaus. Details of our searches will be kept by the credit bureau and will be available to other businesses that conduct searches with that credit bureau for the purposes of meeting our regulatory obligations, credit assessments, debt recovery, prevention of money laundering and fraud, and statistical analysis.

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**Use of Information Collected**
We may use, transfer, and disclose your personal information for the purposes of:
– Providing you with the vehicle, ancillary services, or finance and insurance offerings you have requested, and notifying you about important changes to these.
– Managing your contractual arrangement or relationship with us or a credit provider or financial services provider and complying with your instructions or requests.
– Detecting and preventing fraud, money laundering, and/or in the interest of security and crime prevention.
– Assessing and dealing with complaints and requests.
– Operational, marketing, auditing, statistical, legal, and record-keeping requirements.
– Conducting sanctions and politically exposed person screening against any relevant list which Brianmotorland may in its sole discretion determine.
– Verifying your identity.
– Taking credit decisions where you have applied for credit or where we have agreed to arrange credit for you.
– Requesting your consumer credit reports or those of any other security provider from one or more credit reporting agencies in connection with any agreement between you and Brianmotorland, where applicable.
– Transferring your personal information outside of the Republic of South Africa, including to countries that may not offer the same level of data protection as the Republic of South Africa, for cloud storage purposes and the use of any of our websites.
– Complying with applicable laws, including lawful requests for information received from local or foreign law enforcement, government, and tax collection agencies.
– Recording and/or monitoring your telephone calls and electronic communications to/with Brianmotorland to keep a record thereof, to accurately carry out your instructions and requests, to use as evidence, and in the interests of crime prevention.
– Conducting market research.
– Providing you with information about Brianmotorland’s products or services from time to time via email, telephone, or other means (for example, events).
– Improving or evaluating the effectiveness of Brianmotorland’s business, products, services, or offerings.
– Verifying the ownership and service history/validity of the vehicle’s warranty.
– Registering a vehicle in your name at the traffic department.

We may from time to time contact you about services, products, and offerings available from Brianmotorland or specific subsidiaries which we believe may be of interest to you, by email, phone, text, or other electronic means, unless you have unsubscribed from receiving such communications. You can unsubscribe by sending an email to [insert email address].

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**Disclosure of Your Information**
Your personal information may be shared with Brianmotorland’s subsidiaries, our agents and sub-contractors, and selected third parties who process the information on our behalf. We may also disclose your personal information to third parties in the following circumstances:
– To arrange roadworthy certificates, vehicle maintenance, improvements or repairs, towing of your vehicle, collection of your vehicle, credit, and the like.
– To determine which vehicles, services, and offerings may be of interest to you and/or to send you information about these, unless you object or choose not to receive such communications.
– To assist credit providers in making decisions regarding the extension of vehicle finance to you.
– To prevent, detect, and report fraud and criminal activities, and to identify the proceeds of unlawful activities.
– To comply with requests from third parties, including regulators, if Brianmotorland is required to do so in terms of applicable laws, or to protect the rights, property, or safety of Brianmotorland, its clients, or other third parties.
– To a prospective buyer or seller of any of our businesses or assets.
– To any person if we are under a duty to disclose or share your personal information to comply with any applicable laws, or to protect the rights, property, or safety of Brianmotorland, other clients, or other third parties.

We may transfer your information to another of Brianmotorland’s legal entities, an agent, sub-contractor, or third party who carries on business in another country, including one which may not have data privacy laws similar to those of the Republic of South Africa. If this happens, we will ensure that anyone to whom we pass your information agrees to treat your information with the same level of protection as if we were dealing with it.

If you do not wish us to disclose this information to third parties, please contact us at the contact details set out above. We may, however, not be able to provide products or services to you if such disclosure is necessary.

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**Retention of Your Information**
We may retain your personal information indefinitely, unless you object, in which case we will only retain it if we are permitted or required to do so in terms of applicable laws. However, as a general rule, we will retain your information in accordance with retention periods set out in applicable laws, unless we need to retain it for longer for a lawful purpose (for example, for the purposes of complaints handling, legal processes, and proceedings).

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**Access to, Correction, and Deletion of Your Personal Information**
You may request details of personal information which we hold about you under the Promotion of Access to Information Act, 2000 (“PAIA”). Fees to obtain a copy or a description of personal information held about you are prescribed in terms of PAIA. Confirmation of whether or not we hold personal information about you may be requested free of charge. If you would like to obtain a copy of your personal information held by Brianmotorland, please review our PAIA Manual.

You may request the correction of personal information Brianmotorland holds about you. Please ensure that the information we hold about you is complete, accurate, and up to date. If you fail to keep your information updated, or if your information is incorrect, Brianmotorland may limit the products and services offered to you or elect not to open an account for you.

You have a right in certain circumstances to request the destruction or deletion of and, where applicable, to obtain restriction on the processing of personal information held about you. If you wish to exercise this right, please contact us using the contact details set out above.

You have a right to object on reasonable grounds to the processing of your personal information where the processing is carried out in order to protect our legitimate interests or your legitimate interests, unless the law provides for such processing.

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**Complaints**
Should you believe that Brianmotorland has utilized your personal information contrary to applicable laws, you undertake to first attempt to resolve any concerns with Brianmotorland. You can email your concerns to our Information Officer at [insert email address].

If you are not satisfied with the manner in which your concern was handled by Brianmotorland, you may have the right to lodge a complaint with the Information Regulator, using the contact details listed below:

– Tel: 012 406 4818
– Fax: 086 500 3351
– Email: enquiries@inforegulator.org.za

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This Privacy Policy is effective as of  and supersedes all previous versions.